Safety at Dreamworld
SAFETY AT DREAMWORLD
Dreamworld is committed to providing a safe and healthy place to work and recreate. Best practice in the management of health and safety across all of our facilities and operations is critical to achieving our goal of being a global leader in theme park operation. We are committed to fostering a culture that strives for continuous improvement in health and safety, and ultimately, an injury-free workplace.
Engineering and Ride Safety Review Program
Dreamworld has undertaken a comprehensive three-tier park-wide engineering and safety review of rides and attractions at Dreamworld and WhiteWater World. This review comprised:
- An internal review of every ride and attraction by Dreamworld’s own engineering division;
- An independent mechanical, structural and electrical engineering and safety review by leading Australian engineering firm, Pitt and Sherry;
- Oversight and peer-review of the process by UK-based theme park safety specialists Leisure Technical Consultants (LTC); and
- A review of our water safety processes and procedures by the Royal Life Saving Society of Queensland.
Workplace Health and Safety Queensland conducts detailed annual audits of Dreamworld’s rides and safety systems and procedures to assess compliance with applicable regulations and standards as part of its regulatory responsibility.
Continuous Improvements in Safety
Dreamworld continues to implement parkwide safety initiatives across its rides, attractions and safety systems and procedures consistent with applicable regulations and Australian Standards. Not all safety measures will be obvious to our guests, however, such measures are in place to ensure the safety of our guests and team members.
There is no greater priority for Dreamworld than striving for the highest level of global best practice safety standards throughout our entire operations.
Day-to-Day Park Safety Procedures
Pre-open testing - Prior to opening each day, every ride is inspected by our technicians and put through a rigorous ‘pre-open test'. This includes a stationary visual inspection of the ride followed by an operational test of the ride. In WhiteWater World, all our slides undergo a ‘dry walk-through’ and an operational test with water.
Ongoing maintenance program – Each ride is subject to regular maintenance and an annual ‘shutdown’ for major inspection and maintenance works. The annual maintenance schedule is published on our website for guests.
Controlled-stop sensors – All Dreamworld rides are fitted with controlled stop sensors. Controlled stops are an essential part of modern ride safety features and occur regularly across theme parks. Many things can activate a controlled stop sensor, such as guest behaviour, weather and wildlife. For example, a computer sensor may pick up excess wind gusts or wildlife that may find its way on to a ride track.
Operator training – All ride operators at Dreamworld are trained by instructing operators. Every instructing operator has substantial experience on the rides they train operators on. Dreamworld is currently enhancing its training program so that ride operators will have a transferrable qualification that recognises their training at Dreamworld.
Download Statement by our Acting Chief Executive Nicole Noye