Services & Facilities

Transport and access

  • Disabled access to rides and attractions
  • Rail, coach, bus and transfer services (operated by external companies)
  • Priority taxi bookings service
  • Train for in-park transport
  • Bus and coach stop on site
  • Railway station 1.75km walk
  • Bus transfers available to Dreamworld from Station

Medical

  • Registered Nurse, paramedics and/or first aid officers on-site at all times during operating hours
  • First aid supplies throughout park

Directional and information

  • Complimentary in-park maps
  • Directional maps and signage in-park
  • General Enquiries can assist with advice on other Queensland attractions and directions
  • Group tour desks
  • One tour lounge
  • In-park maps in six different languages

Cultural

  • In-house cultural training for staff
  • In-house tour guide training
  • 59 bilingual staff covering 21 languages
  • If you require assistance with a second language, please see our friendly guest services team
  • Cuisines catering for all cultural and dietary requirements.
  • Four tour lounges
  • Prayer room

Guest

  • Specialised group entry and tour desk
  • Group and pre-bookings services
  • On-line ticket sales via dreamworld.com.au
  • Lost property identification searches and delivery
  • Lost parents recovery service
  • Stroller (pram $15, wagon $15) and wheelchair hire ($4)
  • Film and photographic processing on site
  • Shaded eating and play areas
  • Eftpos and ATMs
  • Disability-accessible toilets
  • Parenting rooms
  • Drinking fountains
  • Lockers
  • Lost property
  • Free car parking
  • 16 Food & Beverage outlets
  • 21 Merchandise shops
  • 8 Photo purchase opportunities
  • Vending carts and machines