Park Updates

Keeping you up to date with all the latest from Dreamworld and WhiteWater World

Dreamworld and WhiteWater World are required to follow the direction of Queensland Health.

Dreamworld and WhiteWater World are required to follow the Public Health and Social Measures linked to vaccination status implemented by Queensland Health from the 17th of December 2021.

These measures currently outline that staff and patrons aged 16 years and older must be vaccinated in order to enter outdoor entertainment venues, including theme parks.
As a result of these measures, guests aged 16 or over will be required to present proof of vaccination for entry to Dreamworld and WhiteWater World.

See more information on the Queensland Health website here.

General Park Updates Since Re-Opening

The world has changed and so has ours, so you will notice some changes to the parks throughout our staged re-opening. The following changes have been made as a result of reviewing our offering of rides and attractions to ensure the longevity of our parks well into the future:

All guests must sign in for contact tracing at Dreamworld using the Check In Qld app. Download it here, enter your details once and use it to check in when you arrive at the park.

Whitewater World is now a seasonal park, so enjoy making sunny new memories throughout the water park’s warmer months.

Some areas and attractions within our Dreamworld Corroboree precinct are temporarily closed, due to restricted international tourism and therefore visitation. Dreamworld Corroboree employees are important to our team and will be re-deployed to other areas within the business. As a result, the Dreamworld Express will also be temporarily closed as a part of Dreamworld’s staged re-opening. Visit our Park Map to find out more.

Dreamworld and WhiteWater World are operating under an approved COVID SAFE Plan. Keep scrolling to learn more about how you can help us stop the spread during your visit.

We can’t wait to help you make new Dreamworld memories! Visit the Ride Information page to plan your next visit.

Dreamworld's COVID SAFE Plan Overview

The health & wellbeing of our guests and team members is incredibly important to us. We have introduced a range of measures to ensure every visit is a safe and enjoyable one. Our comprehensive COVID Safe plan has been reviewed and approved by Queensland Health and we look forward to welcoming you to our Parks.

As a part of our approved COVID Safe Plan, the following attractions and activities will be temporarily unavailable upon opening:

Play School Art Room iPads

Corroboree Face Painting Experience

Corroboree Virtual Reality Experience

LEGO Interactive Building Area

*This list does not include attractions under scheduled maintenance and is subject to change without notice. 

What to expect when you next visit

Frequently Asked Questions

  1. Yes, check out our Opening Hours for more information.

  2. Dreamworld was closed for a total of 177 days, from 23 March 2020 until 15 September 2020.

  3. All Annual Passholders whose passes were valid during the closure period (23 March 2020 to 15 September 2020) will receive an automatic extension of the closure period, plus an extra month. Dreamworld closed for 177 days, so with the addition of a 31-day month, guests will receive 208 bonus days added to their original Annual Pass expiry date. If you have an Annual Pass and have not received an email confirming your new expiry, contact us and we will be happy to assist you.

  4. Dreamworld and WhiteWater World have worked hard to ensure that the risk of spreading COVID-19 at both properties is minimised as much as possible. Dreamworld and WhiteWater World operate under a site-specific COVID SAFE Plan which has been approved by Queensland Health.

  5. The Australian Health Protection Principal Committee have identified that vulnerable people (people 70 years and over, people 65 years and over with chronic medical conditions, all people with compromised immune systems and Aboriginal and Torres Strait Islander people over the age of 50 with chronic medical conditions) are at a greater risk of more serious illness if they are infected with COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, and we cannot guarantee that you will not be exposed during your visit.

     

  6. All team members completed compulsory COVID-19 training focused on hygiene standards and physical distancing guidelines, in addition to any relevant training issued by the Queensland or Australian Government. Team members underwent both site and role-specific training to ensure effective controls are enforced throughout the parks during operation. Team members are directed not to attend work when unwell and Dreamworld and WhiteWater World will monitor the health of team members with random wellness checks upon arrival. Due to limited contact between team members and guests, the wearing of masks is not mandatory, however we support our team members who wish to wear masks when on duty.

     

  7. Please see the information at the top of this page for the most recent advice from Queensland Health.

  8. Dreamworld and WhiteWater World use current information and recommendations from government departments to establish an approved COVID Safe Plan. Given the advice that temperature checks are not a foolproof way to identify guests with COVID-19, as a part of our COVID Safe Plan, guests will not be temperature checked prior to entry. Dreamworld and WhiteWater World continue to encourage guests who feel unwell to stay home and seek medical advice.

     

  9. Yes, guests are welcome to hire a wheelchair or stroller for their visit. Wheelchairs and strollers are disinfected after each use.

  10. No, a reservation is not required to visit Dreamworld, however, guests will be required to provide contact tracing details upon entry, as per current Queensland Health requirements.

     

  11. Yes, guests will still have the opportunity to see some of their favourite characters during their visit, however, these interactions will be contactless.

  12. To reduce contact between guests and team members, pass out stamps will be unavailable. Guests are required to retain their entry ticket or Pass and present it at the ticket booths or turnstiles for re-entry.

  13. To reduce contact via shared surfaces, team members will be unable to take a photo for you on your phone until further notice. Lucky everyone loves a selfie!

  14. Based on low demand in the cooler months WhiteWater World is becoming a seasonal water park. WhiteWater World will operate from early September until the Easter school holidays annually where demand (and warmer weather!) allow us to swing open the gates. This will be a great opportunity for our team to carry out a lot of our scheduled maintenance throughout our winter closure.

  15. The Dreamworld team are reviewing aspects of its COVID Safe Plan affecting operations at regular intervals and will continue to work with government authorities on amendments as restrictions continue to ease. This page will be updated as changes are made.

  16. Dreamworld remains optimistic about welcoming this world-class attraction in 2021 - the best way to keep up to date is through the Dreamworld Facebook page or website.

  17. Unfortunately, due to COVID-19 restrictions, Dreamworld and WhiteWater World were closed for several months, reducing operations, and working with a limited team. During this time, critical maintenance activity was carried out by the remaining engineering team on site. Other scheduled maintenance activity that could not be achieved during this time is now being carried out.

We encourage you to be kind to one another and have patience with our team and other guests. Please report any health, safety, or cleanliness concerns to a team member so they can be addressed immediately.